WELBORN WARRANTY INFORMATION
This warranty is applicable on Welborn products purchased from our official website or authorized sellers. The warranty is valid from the date of purchase and covers manufacturing defects only.
Warranty Coverage
| Product Category | Warranty Duration |
|---|---|
| Chargers | 6 Months |
| Batteries | 3 Months |
| Power Banks | 3 Months |
| Battery Grips | 6 Months |
| LED Lights | 1 Year |
| LED Lights (Inbuilt Battery) | 6 Months |
| Softboxes | 1 Month |
| Tripods | 1 Month |
| Monopods | 1 Month |
| USB Hubs | 6 Months |
| USB Flash Drives | 6 Months |
| SD Cards | 1 Year |
| Bags | 6 Months |
| Lens Filters | No Warranty |
What is Covered?
-
This warranty covers manufacturing defects only under normal usage, including:
- Internal functional failure due to manufacturing defect
- Electrical or hardware malfunction caused by manufacturing defect
What is Not Covered?
-
This warranty does not cover:
- Accidental damage
- Physical damage (drop, impact, mishandling)
- Water or liquid damage
- Burn marks or damage due to power surge/voltage fluctuation
- Unauthorized repairs, opening, or modifications
- Daily wear and tear due to regular usage
- Cosmetic damage
- Improper handling, storage, or misuse
- Damage caused by third-party accessories
- Tampered or missing serial numbers
Products showing signs of misuse, negligence, or tampering will not be covered.
How to Claim a Warranty?
To initiate a warranty claim, please email:
Email: ecommerce@welbornindia.com
Subject Line: Warranty Claim – [Order ID]
Please include:
- Proof of purchase (invoice/order confirmation)
- Warranty registration details (if available)
- Clear images/videos demonstrating the issue
Welborn may request additional diagnostic information before proceeding.