Customers may request cancellation of their order before the order is dispatched.

If the order has not been shipped, cancellation charges shall be Nil.

Upon successful cancellation, the refund will be processed to the original mode of payment within 14 (fourteen) working days.

Once an order has been dispatched, cancellation is not permitted.

If a dispatched order is returned due to refusal of delivery or non-acceptance, shipping charges and return-to-origin (RTO) charges may be deducted from the refund amount.

Approved cancellations will be refunded to the original mode of payment within 14 (fourteen) working days.

The actual credit timeline may vary depending on the customer's bank or payment provider.

To request cancellation, customers must email:

Email: ecommerce@welbornindia.com

Subject Line: Cancellation Request – [Order ID]

Cancellation requests must be submitted before the order is dispatched.

Welborn Industries Pvt. Ltd. reserves the right to verify the status of shipment and determine eligibility for cancellation in accordance with this policy.